More Than a Weighing Scale
Products backed by local technical support
A weighing scale is a working instrument. Proper installation, maintenance, verification and timely service are essential for reliable long-term performance.
Daphe’s business objectives include spare-parts supply, service and consulting regarding weighing problems.
INSTALLATION SUPPORT
Our installation guidance covers:
- Proper placement
- Leveling
- Load-cell connection
- Indicator connection
- Power connection
- Zero verification
- Basic weighing verification
The Daphe manual provides separate assembly procedures for both table-top and platform models.
MAINTENANCE & SERVICE
Keep Your Scale Performing at Its Best
Regular care helps maintain reliable operation.
Recommended practices
- Keep the scale clean and dry.
- Keep the weighing platform free from unnecessary loads.
- Regularly inspect exposed wiring.
- Do not pour water or corrosive liquids on the scale.
- Never exceed the rated capacity.
- Use licensed/authorized repair personnel for servicing.
These safety and maintenance recommendations are specified in the Daphe manual.
CALIBRATION & ACCURACY SUPPORT
If a scale displays a value different from the actual weight, the manual recommends re-verification/re-calibration and contacting the dealer or nearby legal metrology office where necessary.
Our service philosophy
Inspect → Diagnose → Repair → Verify → Return to Service
SPARE PARTS
Daphe’s business plan identifies spare-parts supply as an important service area.
Potential service components include:
- Load cells
- Digital displays
- PCB/control boards
- Indicators
- Batteries
- Power supplies
- Electrical components
- Mechanical components
The business plan specifically identifies load cells, displays, controllers, batteries and power supplies among service/spare-part requirements.
TROUBLESHOOTING SUPPORT
Display not working?
Check:
- Mains supply
- ON/OFF switch
- Display connection
Scale showing constant/no load?
Check:
- Load-cell connection
- Load-cell wiring
Weight difference?
- Re-verify/re-calibrate
- Contact the dealer or service provider
Unstable indication?
- Move the scale to a vibration-free area.
- Check load-cell wiring.
- Check for moisture.
These basic troubleshooting measures are taken directly from the supplied Daphe manual.
WARRANTY
12-Month Warranty
Daphe’s supplied user manual specifies a 12-month warranty covering manufacturing defects.
The warranty does not cover damage caused by overvoltage or mishandling.
Need service?